Metrics
Harmonized performance metrics focused on on-time delivery and quality across RTX
RTX's customers demand that our suppliers be the best of the best. Together, our company and its suppliers can meet that demand, perform with unrivaled quality, deliver unsurpassed service and demonstrate complete commitment to excellence.
Performance+ is the supplier performance program we use to serve our customers better than ever.
Performance+ Program Overview
Grow collaborative, strategic, and innovative relationships with our suppliers, through integrated process methods and tools, to drive performance excellence for our customers.
Tools
Deployment of common tools and templates across RTX
Performance
Harmonized supplier performance categories and thresholds across RTX
Processes
Deployment of consistent supplier management processes across RTX
Supplier Forum
Focused on performance and capacity to meet current and future customer requirements
Supplier Awards
Platinum
Awarded on an ongoing basis for the highest levels of performance across RTX. The award requires completion and minimal scoring of:
- An RTX Supplier Health Assessment (SHA)
- Market Feedback Analysis (MFA) from RTX Stakeholders
Premier
Awarded annually for excellence in any of the five categories:
- Business Management
- Collaboration / Customer Service
- Cost Competitiveness
- Technology & Innovation
- Sustainability
